Gyms, yoga, pilates & martial arts studios
Keep members coming, and keep the billing running.
A studio lives on full classes and memberships that renew. We give members an easy way to book and pay, and give you the numbers that show who is drifting away before they cancel.
What we set up
Class booking with waitlists
Members reserve a spot from their phone, waitlisted members are moved up automatically when someone cancels, and late cancels and no-shows follow your own policy.
Memberships that bill themselves
Monthly plans, class packs, drop-ins, freezes and intro offers, with automatic retry and a friendly text when a card fails.
Know who is slipping away
Check-ins by phone or QR code show who has stopped coming, and a gentle message goes out before they cancel. Belt or level tracking keeps martial arts students moving up.
Where this business gets hard
Failed payments look like cancellations
A declined card is often just an expired card, but if nobody follows up, the member drifts away. The billing needs retries, a friendly text and a clear point where access pauses.
Instructors are paid by the class, not by the hour
Many studios pay per class, per head or a flat rate plus a bonus for full rooms. Pay is only easy to calculate if attendance is recorded on each class.
Freezes, holds and contract terms pile up
Members travel, get injured or have a baby. Every freeze needs a start date, an end date and a fee or no fee, so the billing resumes on its own and nobody is charged by mistake.
Room capacity, late cancels and waitlists fight each other
A class with six reformers or twelve mats has a hard limit. Late cancels, no-shows and waitlist moves need clear rules, or front-desk staff end up making exceptions all day.
Set up for the way you work
Not every gyms, yoga, pilates & martial arts studios business runs the same way. We adjust the setup to fit yours.
- Open-access gym
- Members come and go on their own schedule. Key fobs or QR check-ins, 24 hour access rules, and monthly dues matter more than class booking.
- Boutique studio (yoga, pilates, barre)
- Small classes, class packs and drop-ins. Capacity per room or per piece of equipment and a strict late-cancel window are the core of the setup.
- Martial arts or kids' program
- Students are often minors, with belts, testing days and family plans. Parent consent and waivers, sibling pricing and rank tracking all matter.
- Personal training and small groups
- Sessions are one to a few people, bought as packages with expiry dates. The setup tracks sessions used, trainer availability and package expiry.
Busy seasons and slow ones
Studios commonly see a rush after the new year and again in early fall, with slower stretches in summer and around the holidays when people travel. A freeze option keeps members from canceling outright during travel. Intro offers and class-pack promotions fit the slow weeks, and win-back messages to lapsed members work best when they land just after a quiet stretch. Waitlists are most useful during the new-year rush when popular times fill up.
What your customers ask before they book
Your AI assistant and website are set up to answer these before anyone has to call.
- Is there a trial class or intro offer for new people?
- How do I freeze or cancel my membership, and is there a fee?
- What is your late-cancel or no-show policy?
- Do I need to bring anything or sign a waiver first?
- Do you offer kids' classes, and what ages are they for?
- Do class packs expire, and can I share one with a friend?
Common mistakes we help you avoid
- Letting card failures sit for weeks with no follow-up, then losing members who never meant to quit.
- Handling freezes by hand, so people get billed during a hold or never billed after it.
- Not recording attendance per class, which makes instructor pay and room use a guess.
- Allowing minors to train without a parent-signed waiver on file. Rules vary by state, and the owner stays responsible.
Waivers and cancellations
Fitness studios need signed waivers, and many states have rules on membership contracts, auto-renewal and cancellation. We build the sign-up and cancel steps around your own policies and your state's rules, and you stay responsible for them.
See it working
Click through a sample gyms, yoga, pilates & martial arts studios website, then see the owner dashboard behind it.
How it works
- Step 1
Tell us about your business
A short call or the free AI check-up. No jargon.
- Step 2
We set it up
Your site, customer system and assistant, with your branding and your data.
- Step 3
You go live
We train you and your team, then keep everything running.
Under the hood
Pricing
One price: $349/month plus a one-time $750 setup. It includes your website, customer system, AI receptionist, hosting and support. Non-profits save 35%.
See where AI fits your business
Five minutes, free, and written in plain English.
Start the AI check-up